FOR FRANCHISE DEALERSHIPS
You only get one first impression. Don’t let a poor email waste it.
Broken images, poor grammar and generic replies can undermine your dealership before your team ever speaks with a shopper. Deliver a consistent, professional video email that stands apart from competing dealers and keeps shoppers engaged.
See sample emails Request a demo
Six follow-up moments • Configured for your CRM • $399/month
A MORE PROFESSIONAL WELCOME
Keep shoppers engaged with links to your inventory, financing and trade-in options.
THE FIRST IMPRESSION
What does your dealership’s follow-up look like today?
When did you last mystery shop your store or review the templates your CRM sends automatically? A poorly written response, outdated message or broken image can undermine the professional impression your team works hard to create.
If your follow-up looks and reads like every other dealership’s, what gives shoppers a reason to remember yours? Professional video email helps your store stand apart and gives customers a reason to stay engaged.
PROFESSIONAL VIDEO EMAIL
Stand apart in the inbox—without putting your team on camera.
We build dealership-branded video emails featuring professional on-camera presenters and configure them for six key follow-up moments in your CRM. From the first response through the sold follow-up, your store has a polished, consistent presentation that helps it stand apart from competing dealerships—without asking a salesperson to record a video each time.
Already using personalized video? Your team can still send individual vehicle walkarounds and answer shoppers’ questions on camera. Video Email Follow-Up complements that personal outreach with professional, ready-to-use messages that represent your dealership throughout the buying journey.
VIDEO EMAIL IN ACTION
See What Your Customers Experience
See how a professionally presented video email connects customers with your dealership, your inventory and other useful shopping resources.
The complete customer experience from a Cronin Ford first-response video email.
A CLOSER LOOK: INCLUDED PROTECTION VIDEOS
Introduce protection options naturally.
Choose from our included library of protection-product videos to introduce the topics your dealership offers. The close-up below is part of the complete experience shown above.
A closer view of the protection-video section shown in the full example above.
SIX MOMENTS THAT MATTER
Automotive video email follow-up at six key moments.
Six professional video emails keep your dealership memorable and give shoppers a clear next step.
First response
Welcome a new prospect and make a strong introduction.
Second response
Continue the conversation when you haven’t connected yet.
Appointment confirmation
Help customers feel ready for their visit.
Missed appointment
Reopen the conversation and offer a next step.
Unsold follow-up
Stay connected after a visit that didn’t result in a purchase.
Sold follow-up
Thank buyers, introduce service and reinforce the post-sale experience.
Templates are configured using the rules and customer statuses available in your CRM. Capabilities and status names vary by CRM. The emails support your team’s personal follow-up.
MORE WAYS TO ENGAGE
Show customers more of what your dealership offers.
Let shoppers explore inventory, financing and trade-in resources while your team follows up. Choose from included F&I product videos introducing vehicle service contracts, GAP, tire and wheel protection, key replacement and theft recovery.
Customers can learn about the topics that interest them before they visit the finance office.
BUILT AROUND YOUR DEALERSHIP
- Professionally produced presenters with talent options for your market
- Dealership-branded email templates and matching landing pages
- Links to your inventory, credit application and trade appraisal
- Initial build and CRM installation using authorized dealership access
- Quality-control review available on request
Choose from our existing presenter library; your team doesn’t need to film a new video for each message.
BUILT FROM DEALERSHIP EXPERIENCE
A stronger presentation starts with understanding the problem.
Laser Stream Media’s founder previously served as Director of E-Commerce for the Southeast for Asbury Automotive Group. The idea for this package grew from seeing how easily CRM follow-up can become inconsistent—and how much a professional first impression matters when a customer is comparing dealerships.
VIDEO EMAIL FOLLOW-UP
Make a better impression at every step.
Available on its own or alongside other Laser Stream Media services. We’ll review your CRM, workflow and onboarding details with you before you get started.
$399 / month
SEE IT FOR YOURSELF
See how your dealership can stand apart.
Discover how professional video emails can represent your store consistently throughout the customer journey.
We’ll follow up about your request by email or phone.
Prefer a conversation?
Tell us about your dealership and CRM. We’ll walk you through the package and the available presenter options.
LET’S TALK
Request a demo or ask a question.
Tell us about your dealership and how we can help.