Service Agreement

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Laser Stream Media, Inc. ("LSM") agrees to provide the Services identified above on a month-to-month basis beginning on the first day of the billing cycle following execution of this Agreement. Services are delivered digitally. LSM will provide code to be installed by Client's website provider to activate the selected products on Client's website. Client agrees to forward the provided code to their website provider for installation within 2 business days of receipt.

This Agreement does not transfer any rights, licenses, or permissions for Client or Client's website provider to copy, share, alter, reverse-engineer, or redistribute any code, technology, data, or content provided by LSM without prior written consent from LSM.

This Agreement is month-to-month and remains in effect until terminated. Either party may cancel by providing 60 days written notice via email to the addresses on record.

Code Removal Requirement: Client must remove all LSM-provided code from their website on or before the final day of the cancellation period. Failure to remove code by that date renders the cancellation void, and Client remains liable for monthly fees until written confirmation of removal is received by LSM.

Signatory Departure: If the signatory is no longer employed by Client, written cancellation notice must be submitted by Client ownership or an authorized executive officer.

Notwithstanding the standard 60-day cancellation-notice requirement, Client may terminate this Agreement during the 30-Day Risk-Free Period according to the provisions below.

Start of Risk-Free Period. The 30-Day Risk-Free Period begins on the Code Delivery Date. “Code Delivery Date” means the date on which Laser Stream Media electronically delivers the installation code to the Client’s primary contact at the email address identified in this Agreement. The Risk-Free Period begins on that date regardless of when Client or Client’s website provider installs the code. The Code Delivery Date is Day 1, and the cancellation right expires at 11:59 p.m. Eastern Time on Day 30.

Laser Stream Media’s code-delivery email will identify the Code Delivery Date and the corresponding Day 30 cancellation deadline.

Cancellation Request. To exercise this cancellation right, Client must send written notice to accounting@laserstreamvideo.com before the expiration of Day 30. The notice must include:

• Client’s dealership or business name;
• Client’s website address;
• Contract ID, if available;
• The Service or Services being cancelled; and
• Written confirmation that all Laser Stream Media installation code has been removed from Client’s website.

Client is not required to provide a reason for the cancellation.

Code Removal Requirement. Before submitting the cancellation request, Client must have all Laser Stream Media code removed from its website. Client is responsible for coordinating timely removal with its website provider. Laser Stream Media may verify that the code is no longer present before approving the cancellation and refund.

If the installation code was never installed, Client must state that fact in the cancellation request. Laser Stream Media may verify that the code is not present.

A cancellation request is not effective, and no refund or invoice credit is due, unless the code has been removed—or confirmed never to have been installed—when Laser Stream Media receives the cancellation request. Failure by Client or Client’s website provider to remove the code before the Day 30 deadline does not extend the Risk-Free Period.

Effect of Valid Cancellation. Upon receipt and verification of a valid cancellation request:

1. Cancellation will be effective immediately;
2. The standard 60-day cancellation-notice requirement will not apply;
3. Laser Stream Media will issue no additional monthly invoices for the cancelled Services;
4. Any unpaid first-month invoice will be voided;
5. Any first-month payment already received will be refunded within ten business days; and
6. Laser Stream Media may immediately deactivate access to the cancelled Services.

All other provisions of this Agreement remain in effect.

Client agrees to pay the monthly fee set forth in this Agreement. LSM will issue an invoice on the first of each billing month. Payment is due within 15 days of the invoice date.

Late Payments: Balances unpaid after 15 days are subject to a 1.5% monthly finance charge (18% APR). LSM may suspend Services without liability until the account is brought current. Reinstatement requires payment of all outstanding balances and accrued finance charges.

Accepted Payment Methods: American Express, Visa, Mastercard, or business check. Auto-pay via credit card is available upon request.

Client has reviewed and approved all offers, messaging, and content associated with the selected Services. Client agrees to indemnify, defend, and hold harmless Laser Stream Media, Inc., its officers, employees, and agents from any claim, loss, or liability arising from:

• Representations or claims made in Client-approved content;
• Client's failure to comply with OEM, manufacturer, or applicable regulatory guidelines specific to their franchise(s);
• Client's failure to timely notify LSM of required compliance changes.

While LSM makes reasonable efforts to align content with standard automotive compliance practices, final compliance review and approval is the sole responsibility of Client. Client agrees to notify LSM in writing within 48 hours of identifying any compliance issue.

LSM performs all Services as an independent contractor. Nothing in this Agreement creates a partnership, joint venture, agency, franchise, or employment relationship between the parties.

LSM's total cumulative liability under this Agreement shall not exceed the total fees paid by Client in the three (3) months immediately preceding the event giving rise to the claim. LSM shall not be liable for indirect, incidental, consequential, or punitive damages of any kind.

This Agreement is governed by the laws of the State of Georgia. Any dispute shall be resolved in the state or federal courts located in Cobb County, Georgia. In any proceeding to enforce this Agreement, the prevailing party shall be entitled to recover reasonable attorney's fees and court costs.

This Agreement constitutes the entire understanding between the parties and supersedes all prior proposals, representations, or agreements, whether written or oral. Any modification must be made in writing and signed by both parties.

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